Long-Term Management for Tenants


Orlando Tenants

Global loves working with our tenants and our hope is for a win-win relationship between the tenant and the homeowner!

Click on the tabs for some valuable information on the following topics:

Rental Payments

Descriptions of when rental payment are due along with the policies for late rents. Tenant must make all payments per the term of the lease before occupying premises and will not be entitled to move in or to get keys to the premises until all money due has been paid. Rent is due on the 1st day of each month. If no rent has been received by the 5th day, a reminder is sent by mail. If rent is not paid by the end of the 5th day of the month, the rent is considered late. On the 10th day, a Three Day Notice to Pay or Vacate is delivered to the Tenant. If payment is not received by the end of the Three Day Notice period, Global will start the eviction process.

All rental payments and security deposits shall be made payable to Global Real Estate Services, Inc. at 8555 Irlo Bronson Memorial Highway, Kissimmee, Florida 34747. Tenant shall make rent payments required under the Lease by cash, personal check, money order, cashiers check, or direct deposit. If payment is accepted by any means other than cash, payment is not considered made until the other instrument is collected.

If Tenant makes a rent payment with a worthless check, there will be a fee of $35 charged to tenant. Global can require Tenant to pay all future payments by money order, cashiers check, official bank check or cash.

Late fees: In addition to rent, Tenant shall pay a late charge in the amount of $65 for each rent payment made 5 days after the first day of the month. In addition, if we do not receive payment by the 10th of the month, a fee of $25 PER DAY will be assessed until paid.

Security Payments/Damage Deposits CAN NOT be used for rental payments.

Walk-Thru

Ensuring our valuable tenants have a good working unit and agrees to the conditions of the property at inception of the lease.

  • Tenant Move-in - Ensuring our valuable tenants have a good working unit and agrees to the conditions of the property at inception of the lease.
  • Tenant Move-out - Working with the tenants to ensure the unit is left in the same conditions (except for normal wear and tear) so that the unit is available and ready for the next tenant.

One of the most important process for ensuring a positive rental experience is to agree on the condition of the unit at lease inception and at the end of the lease terms.

Tenant has 5 days from lease start date to complete a written walk-thru evaluation of the premises. Tenant is encouraged to run all appliances, check all windows and blinds, etc. and note, with a picture, any faulty items that may need to be addressed by owner. Signed walk-thru forms, accompanied with photos, must be delivered to Global Real Estate, Inc. by the 6th day - NO EXEMPTIONS. Owner will not be held responsible for any items found after the walk-thru form has been turned in to Global. Between the 10th & 11th month of the lease, we discuss with the tenants and the owners their intent to renew their lease for another year. If tenants are not renewing, we prepare our advertising in order to get the home re-rented quickly and start showing the property the last 30-days of the lease.

When the tenant moves out of the property, we complete a detailed move-out inspection similar to the move-in inspection. The move out inspection is done to make sure that the rental home is returned to Global in the same condition as when the tenant moved in except for minor wear and tear. If damage is found, Global will impose a claim on the Tenant's security deposit as required by the Florida landlord tenant statute (F.S. 83). If no damage is found, Global promptly returns the security deposit to the former residents.

Pet Policies

What is expected if you have a pet(s)?

Pets are dependent upon homeowner approval and possibly HOA rules and regs. Tenants can not add a pet without the written approval of the homeowner. Pets must be kept on a leash at all times outside of the premises. If tenant has a pet that is approved, tenant agrees to pick up after their pets and dispose accordingly. Tenants will be held responsible for the FULL replacement and/or repair cost of carpet, walls, blinds, flooring or any other items damaged in any way by pet(s). Tenants will also be responsible for the full cost of any exterminating that may be required. Tenants agree to fully indemnify the homeowner and/or agent for any damages arising out if injury to another person or to another pet by the pet(s). Pet(s) must not be tied or kept outside door, in the hallways or on the balcony or lanais, if applicable.

Maintenance

Information regarding what is and what is not covered for maintenance issues:

As per the lease Terms, the Landlord shall be responsible for compliance with Section B3.51 Florida Statutes. For most cases, any maintenance issues under $75.00 regardless of cause, will be the responsibility of the Tenant. Landlord and Tenant shall be responsible for loss, damage, or injury caused by its own negligence or willful conduct. Tenant should carry insurance covering Tenants personal property and Tenants liability insurance. Thirty (30) days before the lease is up, Global has the right to inspect the home if tenant wants to renew their lease. If tenant does not choose to renew their lease, Global has the right to start showing the home 30-days before the lease is up.

Security Deposits

What is covered and the expected time frame of receiving your security deposit back?

Pursuant to Florida Statute 83, Sec 83.49, upon vacating the premises at the end of the lease, if the landlord does not intend to impose a claim on the security deposit, landlord shall have 15 days to return the security deposit, or the landlord shall have 30 days to give the tenant written notice by certified mail to the tenant's last known mailing address of his or her intention to impose a claim on the deposit and the reason for imposing the claim. The tenant is required to give the landlord a valid address at which the tenant can be contacted. When tenant departs, carpets need to be professionally cleaned and the home thoroughly cleaned.

Inspections

What to expect regarding the rights of the management company to inspect the premises?

The tenant can not unreasonably withhold consent to Global to enter the dwelling unit from time to time in order to inspect the premises. Global may enter the unit at any time for the protection or preservation of the premises. Global may enter the unit upon reasonable notice to the tenant and at a reasonable time for the purpose of repair of the premises. "Reasonable notice" and "reasonable time" are defined as twelve (12) hours prior to the entry and between the hours of 7:30 a.m. and 8:00 p.m.


Contact

Who do I contact and what is the best way to contact Global? While all of our team is committed to helping, we encourage you to email the following department. By emailing the department, rather than specific team members, Global is able to track the status of our email.

long.term@globalfl.com

If you need to speak with a specific department, we welcome your call at 407-387-3030.


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